FAQ

When it comes to UTVs, ATVs, and off-road gear, we know you've got questions. Whether you're wrenching on your ride, ordering parts, or gearing up for the next big adventure, we’ve got the answers.  

1. Do you sell OEM parts for my ATV/UTV?

Absolutely. We carry a wide selection of **OEM and aftermarket parts** for the toughest brands in the industry. Whether you’re looking for factory replacements or performance upgrades, we’ve got you covered.  

2. How do I find the right part for my machine?

Every ride is different, and getting the right fit is crucial. Use our **vehicle selector tool** to match parts to your make, model, and year, or reach out to our team for expert recommendations.  

3. How long does shipping take?

We know downtime is the enemy. Most **in-stock parts ship within 24 hours**, and standard delivery takes **3-5 business days**. Need it faster? We offer **expedited shipping options** at checkout.  

4. Do you offer free shipping?

Yep! We offer **free standard shipping in the lower 48 states** on qualifying orders. Expedited and oversized shipping rates apply where necessary.  

5. Can I return a part if it doesn’t fit?

We get it—sometimes things don’t work out. We accept **returns on unused parts within 100 days**, as long as they’re in original packaging. Custom orders and electrical components are non-returnable.  

6. Do you price match OEM parts?

We work hard to bring you the **best deals** on OEM and aftermarket parts. If you find a lower price from an authorized dealer, let us know, and we’ll do our best to match it.  

7. What’s the difference between OEM and aftermarket parts?

OEM (Original Equipment Manufacturer) parts are built to factory specs, while aftermarket parts often offer performance enhancements or cost savings. Need help choosing? Our team can recommend what’s best for your ride.  

8. Can I finance my order?

Yes! We offer flexible **financing options** through trusted partners, so you can get the parts you need now and pay over time. Look for financing at checkout.  

9. Do you sell accessories for hunting, fishing, and work use?

Absolutely. We cater to **blue-collar workers, ranchers, hunters, and off-roaders** who use their machines for more than just fun. Check out our selection of cargo boxes, winches, lighting kits, and more.

10. How do I install the parts I order?

Most of our parts come with manufacturer installation guides. Need extra help? Our customer service team and blog are loaded with tips to get you back on the trail fast.  

11. Can I buy in bulk for my shop or fleet?

Yes! We offer **dealer and fleet programs** for qualified businesses. Contact us to discuss bulk buying and partnership opportunities.  

12. What brands do you carry?

We stock **OEM and aftermarket parts** from industry leaders like Polaris, Can-Am, Yamaha, Honda, Kawasaki, and more. If you need it, chances are we’ve got it—or we can get it for you.  

13. My order hasn’t arrived. What do I do?

First, check your **tracking number** in your order confirmation email. If something seems off, **contact our support team** and we’ll track it down.  

14. Do you offer installation services?

If you're local to us, we'd love to help you out. Reach out to schedule your services.

15. How do I contact customer service?

We’re here to help. Reach out via:  
📧 Email: customerservice@powersportsauthority.com
📞 Phone: (417) 256-5115
📍 Live Chat: Available during business hours  

Got more questions? Hit us up. Whether you’re working the ranch or ripping through the mud, we’re here to keep your machine running strong.